Reservations, Customer Service and General Admin

Reservations, Customer Service and General Admin

Listed: Feb 11, 2018
Contract – full-time
Closing: Mar 13, 2018
Otago / Queenstown-Lakes
Hospitality & tourism

Specialising in managing boutique individually branded Queenstown luxury apartment and villa complexes, is looking for someone to work weekends covering Reservations, Guest Services and General Administration.

This is a fixed term part or full-time position – employment will be for 1 year with the possibility of an extension for a second year. Initially and while training; the successful applicant will work Monday-Friday inclusive but once training is complete, days worked will be Thurs-Tues inclusive i.e. must be available to work

All applicants must meet the following criteria:
• Reside in Queenstown and must have own accommodation as it is not included
• If not a permanent NZ resident or citizen, you must have a minimum 6 months’ remaining on your current and valid work visa (from start date with
• Hold a current and valid NZ Driver’s Licence (motorcar) without restrictions and infringements
• Able and willing to work Fridays to Tuesdays inclusive upon completion of training

If you do not meet these criteria your application will not be considered.

We are looking for someone who:
• Is motivated and mature – can work on their own, but enjoys working in a team
• Is fluent in English and an excellent communicator – verbal and written
• Is able to write prose - a skilled wordsmith who loves “sales”
• Has good technical experience and computer skills with a willingness/able to learn new systems
• Is happy to work weekends i.e. Friday to Tuesday inclusive, once fully trained
• Has good time management skills and able to multi-task and simultaneously undertake different roles and projects and works well under pressure
• Has knowledge of Queenstown’s visitor accommodation and tourism and has previous experience in reservations, guest services and administration. has experienced year on year growth over the last ten years and is looking for someone who will embrace the company philosophy, is excited about further growing the company and is driven to increasing sales and always improving on guest experience.

Our office comprises a small team of key like-minded people who enjoy working with each other.

If you think this could be a job for you and you are interested in applying; email a cover letter with your CV to